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Shipping & Returns

Shipping Policy

 At Kangeyan, we are delighted to offer reliable and efficient shipping services to bring the goodness of our organic masalas right to your doorstep. Please take a moment to review our shipping details for a seamless experience:

  1. Delivery Area: We currently serve customers within India 

  2. Processing Time: Your order will be processed within 1-2 business days from the date of purchase. Our team ensures that your package is carefully prepared and ready for dispatch.

  3. Delivery Time: Estimated delivery times within Tamil Nadu are typically 3-5 business days. Please note that these times may vary due to unforeseen circumstances.

  4. Shipping Charges: We offer free shipping on orders above 200. For orders below this amount, a nominal shipping fee may apply.

  5. Order Tracking: Once your order is dispatched, you will receive a tracking number to monitor the delivery progress of your package.

Return & Exchange Policy

We take pride in the quality of our products, and your satisfaction is our top priority. If you encounter any issues with your purchase, please refer to our returns and refunds policy:

  1. Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact our customer support team within [specific number of days] of receiving your order. We will arrange for a return or replacement at no additional cost to you.

  2. Returns Due to Quality Concerns: If you are not satisfied with the quality of your purchase, please get in touch with us within [specific number of days] of receiving your order. We may require you to provide details and possibly photographs of the concern. Our team will assess the situation and guide you through the return process.

  3. Returns for Other Reasons: If you wish to return a product for reasons other than quality concerns, please contact us within 2 days of receiving your order. Please note that in such cases, return shipping costs will be borne by the customer.

  4. Refunds: Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 3 days.

Please note:

  • Items for return must be unused, in their original packaging, and in the same condition as when received.

  • Refunds may be subject to deductions for return shipping costs or restocking fees.

For any shipping, returns, or refund inquiries, please contact our dedicated customer support team at kangayanorganics@gmail.com or +91-9788559555.

We appreciate your trust in Kangeyan and are committed to providing you with an enjoyable shopping experience from start to finish.

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